Family Center
Questions, answered.
About supervision, and CrowOn for under-18s.
Can I read my teen’s messages?
No. You see who they messaged in the last 7 days, never what messages or calls say.
Can I supervise without my teen knowing?
No. It only starts when your teen agrees, and their screen always shows that they’re supervised.
What if my teen ends supervision?
You’re notified. To link again, start with a new invite.
How old do you have to be to use CrowOn?
13. A date of birth under 13 can’t sign up and can’t be re-entered; the block is lifted only after an ID check.
How do accounts for under-18s start?
Private account, messages only from people they follow, no notifications from 10 pm to 7 am, less sensitive content, no 18+ posts, and not findable by email.
How many people can supervise?
Up to 2 parents per teen, and up to 10 teens per parent.
My teen is being bullied. What can I do?
Listen first. They can block or restrict the person and report from the “…” on the post or account. If anyone is in danger, contact the police or emergency services first. See “If something hurtful happens”.
What if a stranger asks for photos?
Don’t send any. Block them and report with the “Child safety” reason. If someone threatens your teen, don’t send money or photos — contact the police.
What if a child lies about their age?
Once a date of birth under 13 is entered, that device and browser can’t sign up again with another date. The block is lifted only when an ID shows they’re 13 or over.
Can supervision work without a parent account?
Supervision needs a parent’s own CrowOn account, for someone 18 or over. Without it, under-18s still start with protected settings.
